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Returning items

We happily accept returns within 30 days of item receipt for a full store credit in the following cases:

– Unopened product package with all of its contents unused and unworn with products with tags attached

SoChoosy may require the return or photo documentation of the product with which you are dissatisfied with before we issue any refunds.

Exceptions:

– Free product Plus Shipping items do not qualify for refunds, unless received damaged, or broken, and proof with an image is to be sent to us for verification and return authorisation

– Custom/Personalized pieces are handmade to order and sold on a ‘FINAL SALE ONLY’ basis.

– Some items may not be returnable for hygiene reasons (eg. Intimates, Cosmetics etc)

Shipping

Products are to be returned to our facility in Traverse City, Michigan, USA.

You will be responsible for paying for your own shipping costs for returning your item . Shipping costs are non-refundable.

If you are shipping an item over $75, you should consider using a shipping service with tracking or purchasing shipping insurance.

Organize a return

Just complete the Contact Page with your order number and submit a ticket. We will provide you with a return code. The return code is necessary for your returns to be detected on receipt and processed accordingly. Products are to be returned to our facility in USA.

Please enter your contact details and a short message below and I will try to answer your query as soon as possible.